Renewal, cancellation, and failed payments

With a bank card, your subscription renews automatically on each due date. If the charge fails (a reached limit, an expired card, not enough funds), your account drops back to the free plan right away and we let you know. Your events and photos aren't deleted, but the free plan's limits kick back in.

With mobile money, there's no automatic renewal. You pay again by hand when it's due.

To cancel, go to your billing area. It takes effect at the end of the period you've already paid for, so you keep your access until then.