Contact support
Updated July 23, 2026
You have three channels, depending on what's turned on: the support email, the WhatsApp number, and the built-in chat, which you open from the bubble at the bottom right of the screen.
To get a useful answer the first time, include
- the exact name of the event in question;
- roughly when the issue happened;
- what you see on screen (a screenshot helps a lot);
- the device and browser you're using.
Warning: never share your password. No one on the SHAREFT team will ever ask for it.
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