Contact support

Updated July 23, 2026

You have three channels, depending on what's turned on: the support email, the WhatsApp number, and the built-in chat, which you open from the bubble at the bottom right of the screen.

To get a useful answer the first time, include

  • the exact name of the event in question;
  • roughly when the issue happened;
  • what you see on screen (a screenshot helps a lot);
  • the device and browser you're using.

Warning: never share your password. No one on the SHAREFT team will ever ask for it.

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